CRISIS MANAGEMENT

Course ID: IIB-SE>ZAKRYZ
Course title: CRISIS MANAGEMENT
Semester: 7 / Winter
ECTS: 3
Lectures/Classes: 24 / 24 hours
Field of study: Safety Engineering
Study cycle: 1st cycle
Type of course: compulsory
Prerequisites: Risk Management Basis
Contact person: dr hab.inż. Marian Żuber, prof. uczelni; marian.zuber@upwr.edu.pl
Short description: Theoretical bases of the Crisis Management. The model of Good Practices and the System of Managing the Quality in the crisis management. The crisis and the crisis situation. Structures of the Crisis Management. Risk Management. Strategy of Action. Planning. Standard Operating Procedures. Cooperation. Social Awareness. Trainings. Legal Regulations.
Full description: 1. Theory of the crisis management. 1.1. The crisis and the crisis situation. 1.1.1. Basic notions. 1.1.2. Phases of the crisis situation. 1.1.3. Criteria conditioning the occurrence of the crisis situation. 1.1.3.1. Distances in the time - crisis path, Gantt’s graph. 1.1.3.2. Scale of the threat (losses). 1.1.3.3. Weight of the threat. 1.1.3.4. Probability. 1.1.3.5. Time of lasting. 1.1.3.6. Area. 1.1.3.7. Possibilities of reacting. 1.1.4. Sources and condition of the crisis situation. 1.2. The definition and the process of ordering crisis. 1.3. Process of crisis management. 2. Good practices. System of Managing the Quality. 2.1. Structures of the crisis management. 2.1.1 Administrative structures. 2.1.1.1. Management. 2.1.1.2. Cooperation. 2.1.1.3. Information. 2.1.2. Technical structures. 2.1.2.1. Monitoring. 2.1.2.2. Communication. 2.1.2.3. Logistics. 2.1.2.4. Raising an alarm. 2.1.3. System of the Managing the Quality - PE-EN ISO 22301. 2.2. Managing the risk. 2.2.1. Characteristics of stages of the process of managing the risk. 2.2.1.1. Planning. 2.2.1.2. Evaluation of the risk. 2.2.1 3. Identification of the risk. 2.2.1.4. Taxonomy of threats. 2.2.2. Analysis of the risk. 2.2.2.1. Probability. 2.2.2.2. Losses. 2.2.3. Evaluation of the risk. 2.2.3.1. Criteria of the acceptability. 2.2.3.2. Methods of reacting. 2.2.4. Decisions. 2.3. Strategy of action. 2.3.1. Variant-ness of action. 2.3.1.1. Criterion of the time / CPM, Gantt/. 2.3.1.2. Criterion of the possibility of means and power. 2.3.1 3. Criterion of the effectiveness. 2.3.2. Decision-making process in crisis situations. 2.4. Planning. 2.4.1. Basic notions. 2.4.2. Characteristics of elements of the plan. 2.5. Standard operating procedures. 2.5.1. Notions and definitions. 2.5.2. Types of procedures. 2.5.3. The form, the structure and contents of the procedure. 2.6. Cooperation. 2.6.1. Model/relations. 2.6.2. International relief 2.7. Social awareness. 2.7.1. The evaluation of the risk but the awareness 2.7.2. Trainings but the awareness. 2.8. Trainings. 2.8.1. Basic notions. 2.8.2. Purposes of exercise/practices. 2.8.3. Script of the exercise/training. 2.8.4. The requirements concerning the exercise. 2.8.5. Process of making plans for the exercise. 2.8.5.1. Schedule of making plans for the exercise. 2.8.5.2. Project of the plan to exercise. 2.8.5.3. Course of the exercise. 2.8.5 4. The evaluation and conclusions. 2.9. Legal regulations in the crisis management. 2.9.1. International acts 2.9.2. Domestic acts
Bibliography: 1. Farazmand A., Handbook of Crisis and Emergency Management, Marcel Dekker, New York 2001 2. Grocki R. Crisis Management. Good Practices. Difin, Warszawa 2017 e-book 3. Grocki R., 2010, Quantification Notions in Crisis Management, ISDE, Szwecja. 4. Grocki R., 2014, Decision making process in extraordinary situation [in:] Decision in situation of endangerment, WSOWL, Wrocław, p. 9-22 5. Grocki R., Flood safety in the aspect of actions in emergency situations, RIOB, Wrocław 2005 6. Haddow D., Bullock A., Introduction to emergency management, Butterworth-Heinemann, London 2015 7. Smith K., Petley N., Environmental Hazards. Assessing risk and reducing disaster, Routlege, NY 2009 8. Wisner B., Gaillard J.C., Kelman I., The Routledge Handbook of Hazards and Disaster Risk Reduction, Routlege, NY 2011
Learning outcomes: After completing the course student in terms of knowledge: 1. Knows systems of warnings against different natural threats; Student has a knowledge about way of collecting, identifying and selection of information about threats; Student knows bases of the safety management, structure of systems of the rescue in the Republic of Poland and the understands of the principle of managing a rescue operation (IB1A_W10). 2. Knows modern methods of solving engineering problems in the engineering of the safety; Student understands engineering character studies; Student knows meaning of notions concerning solving engineering problems from the scope of the safety, the principle of the preparation and describing the presentation; Student has a basic knowledge concerning new techniques and the technology (IB1A_W19). 3. Knows principles of the description of complex technical systems with trees of the unfitness and the matrix of the risk. Student has a detailed knowledge from the scope of the safe design; Student knows an influence on the body of harmful factors appearing in the process of the work. Student knows sense of the notion: “crisis" and "crisis situation"; Student has a general knowledge about critical threats (natural and technical disasters) and safeties (IB1A_W11). in terms of skills: 1. Is able correctly to analyse causes and the course of processes and social phenomena’s, to perform basic economic analyses for the typical business activity; Student is able to take predicted with right to act in crisis situations, threatening the life or the human health (IB1A_U04). 2. Is able to apply the right system of warnings and the way of internal and outside announcing in the situation of the appearance of the natural threat, to cooperate with media and to identify reasons for coming into existence of extraordinary phenomena (IB1A_U10). 3. Is able to assess the degree of threatening on the rung of the local self-government, to draw up chosen elements of the rescue plan, to suggest the way of keeping the rescue share in chosen extraordinary events (IB1A_U16). in terms of social competences: 1. Is aware that his activity is affecting the safety and the quality of the life of the society; Student understands that results of engineering activity will depend on applying the newest methods and appropriate interpretation of achieved results (IB1A_K01). 2. Is aware of a social role of the graduate of a university; Student understands the need of informing the society of different aspects of activity of the engineer dealing with assuring safety and eliminate effects of disasters (IB1A_K06). 3. Understands meaning speeds of making a decision in the process of the crisis management; Student is able to work individually and in the team (IB1A_K06).
Assessment methods and assessment criteria: Total grade components: grade obtained at classes (60%) + grade obtained at lectures (40%)

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